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Contact Details

Parking Services
Customer Services Centre Kensington Town Hall Hornton Street
London
W8 7NX
Tel: 020 7361 3004 (Parkingline available from 9am to 5pm)
020 7361 4381 (Permit enquiries available from 8.30am to 5.30pm)
020 7795 8888 (Automated payment line)
020 7376 3721/8402 (Clamp payments. 8am-8pm Monday - Saturday)
020 7351 1203 (Clamp payments. Out of hours)
020 7361 3949 (Vehicle retrieval enquiries. 8am-8pm Monday to Saturday)
020 7361 3004: Parkingline
Website: www.rbkc.gov.uk/parking
Email: parking@rbkc.gov.uk
parking@rbkc.gov.uk: Parkingline

Show Contact Details and Information


This page contains information on parking matters including residents parking, parking permits, online parking payments, suspensions, Blue badge information, visitor parking and more. You must scroll down the page to see all the information.

Latest parking news

Graduated parking permit

Parking enforcement at Earls Court Exhibition Centre

Particular events at the Earls Court Exhibition Centre will require extended parking enforcement on resident bays in the surrounding area.

  • 13 June to 31 August 2008 - There are no events listed during this time that require extended parking enforcement

Traffic Management Act (2004)

The Traffic Management Act (2004) replaces the Road Traffic Act 1991 (RTA) as the legal framework for parking in England and Wales from 31 March 2008.

Motorcycle parking review

Parking offices opening times and address

Parking Operations has now moved from Young Street

  • Personal visits will continue to be processed at the Customer Service Centre at the Kensington Town Hall with no change to the opening hours or contact numbers.
  • All post (excluding permits) should be addressed to Parking Operations, Annexe Building, Council Offices, Pembroke Road W8 6LZ.

Personal callers:

Customer Service Centre
Town Hall
Hornton Street
London
W8 7NX

Postal parking permit application forms:

Residents Parking Customer Service
The Town Hall
Hornton Street
London
W8 7NX

Postal address for other parking services (excluding permits):

Parking Operations
Annexe Building
Council Offices
Pembroke Road
W8 6LZ

Hours of Operation:

Personal visits for permit enquiries:
Monday to Friday: 8:30am – 5pm

Permit phone line

The Permit line telephone service is manned from 8.30am until 5.30pm
Telephone 020 7361 4381

For other parking services:

Monday to Friday: 9am – 5pm
The Parking line telephone service is manned 9am – 5pm
Telephone 020 7361 3004

Contact by Email:

Parking enquiries (excluding permits): parking@rbkc.gov.uk
Resident permit enquiries: residentparking@rbkc.gov.uk

Resident parking

Online Parking Payments and appeals

Challenges/Representations:

Congestion charging

  • For the latest news on the western extension, the Council’s responses and how this will affect you as a resident please go to Congestion Charging western extension at a glance.
  • For more information about the current scheme, and how to pay the £8 daily charge for driving in central London please see the Transport for London webpage www.cclondon.com

Parking maps

Parking Pay and Display Map

Parking Pay and Display Map, click to download.
Download and print map

Map - Residents' Parking Control Hours

Resident's parking control hours map, click to download.
Download and print map
[PDF file information]

Park-up

Parkup logo

You can also visit www.park-up.com, which contains searchable listings of car parks, street parking and motorcycle bays in Kensington and Chelsea and elsewhere in London".

Electrical vehicle parking and charging

Disabled parking

Motorcycle parking

Parking for visitors

Search for Parking Suspensions

Check what parking suspensions are booked for roads in the Royal Borough.
See Search parking suspensions

Parking enforcement

Changes to Parking Penalty charges from 1 July 2007

Other parking enforcement information

Parking suspensions, skip permits and highway excavation licences

Abandoned cars

Related Information

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